Our Services Include
Our team will conduct an in-depth examination of every aspect of your organization’s bankruptcy operations, from receipt of the notification to the application of payments received. We will comb through your standard operating procedures and training documents, observe your collection personnel, and review your evaluation and monitoring processes.
Risk Analysis Report
Once the on-site audit is complete, our team will compile a formal report detailing our findings. We will note any observations deemed to be a potential risk, such as missing policies, inefficient file workflow, cost-effectiveness, and insufficient staff training.
For any risks that are uncovered in the risk analysis report, we will recommend a specific solution to help you address the problem head-on. Our goal is to help you eliminate all foreseeable risks in a timely fashion, and improve overall business efficiencies.
Policy Development & Training
Depending on the needs of your organization, we can revise an existing policy to meet the stated requirements, or we can create a new policy. Additionally, we can provide customized training to all your collection personnel, covering topics such as communication techniques and actions to take on particular file workflows.