Insights

With so many changes occurring throughout the last two years of the COVID-19 pandemic, it's always smart to refresh your knowledge of matters impacting your collection processes.

As a creditor, it is always smart to familiarize yourself with law firms and attorneys who can assist you with all types of recovery matters, regardless of complexity or volume.

The COVID-19 pandemic over the course of the past two years has had a tremendous impact and effect on our daily lives. One area in which the pandemic had a positive impact was that it forced court systems across in the country to modernize their practices and procedures.

From e-filing to remote working and notarization, the litigation and recovery processes don't always look the way that they did two years ago. Adjusting to these changes can be challenging, so we are here to help.

No one transacts business expecting to have to chase their customer for payment. Inevitably, you will have customers who stubbornly refuse to pay your receivables for many reasons.

If you are a creditor in the automotive space, you can't afford to take a back seat when it comes to bankruptcy law. With chapter 13 filings on the rise, you will likely face a flurry of debtors who fail to make payments or default on their auto loans.

The Bankruptcy Court for the Northern District of Illinois, which oversees Chicago and its suburbs, formally adopted a mortgage mediation program in December of 2021. Unlike some jurisdictions, this program is entirely voluntary, both the lender and the debtor must agree to participate.

Over the past 12 months, the consumer price index (CPI), which measures costs across dozens of consumer items, increased 7%. This represents the steepest rate of inflation since June of 1982.

When the COVID-19 pandemic fervently came in March 2020, Ohio like much of the United States, went on lockdown. As a result, employees were forced to pack up their computers and head home to work remotely. In 2021, a little more than half of the work force in Ohio was working remotely.

Collections training manager Nikkia Hamler has been with the Weltman firm for over 20 years. She recently participated in Provanas webinar Speech Analytics 2.0: Finally! Objective Metrics For Your Contact Center.