What's On Tap? Episode 10: Communicating With Customers While Remaining Compliant with the TCPA

Pour yourself a fresh pint of compliance knowledge—our Philadelphia attorneys are back with another round of insights you won’t want to miss! Every phone call, text message, or fax your organization sends to a customer isn’t just a touchpoint—it’s a potential compliance risk. Under the Telephone Consumer Protection Act (TCPA), financial institutions must navigate strict rules governing outreach, with violations carrying significant fines and reputational damage.

In this episode, Attorneys Andrew Condiles, Scott Best, and Cameron Deane will break down the key requirements of the TCPA, highlight some common mistakes financial institutions make, and share practical guidance to help your team communicate confidently and compliantly in 2026 and beyond.

Whether your organization regularly contacts consumers or you simply want to stay ahead of evolving regulatory expectations, this session will provide the clarity and strategies you need—register today and join us on January 8^th!

Key Takeaways Include:

·         What the TCPA covers and how it regulates customer communications

·         Common compliance pitfalls and how to avoid them

·         Proactive strategies to ensure your outreach remains compliant

·         Best practices for financial institutions in a high-risk regulatory environment

Disclaimer:
Some of our previous webinar attendees had issues viewing episodes of What's On Tap? during the live session. Please note that the best viewing browser for this webinar is Google Chrome. If you have concerns or additional questions, we suggest connecting with your organization's IT department to gain access to GoToWebinar.

About the Series:
Weltman’s Webinar Series delivers year-round educational content, specific to creditors' rights throughout numerous focus areas. Join our Philadelphia, PA attorneys for these webinars to stay ahead of trends.