We want predictable results as much as you do.
That's why we are always building upon our firm's policies and procedures to help ensure strict compliance with all federal and state laws and regulations.
Call Center Software and Speech Analytics: Monitoring for Success
Collections training manager Nikkia Hamler has been with the Weltman firm for over 20 years. She recently participated in Provanas webinar Speech Analytics 2.0: Finally! Objective Metrics For Your Contact Center.
Lancaster County, Pennsylvania: New Credit Card Diversionary Program
On December 1, 2021, the Court of Common Pleas of Lancaster County issued Administrative Order CI-21-08116, a 64-page order that transforms the manner in which credit card cases are filed and litigated in the Lancaster County Common Pleas court.