Utility Collections & Damage Claims

We're Here To Help You Manage Your Utility Claims and Legal Matters

Weltman’s range of services allows for the complete handling of consumer and commercial recovery claims through all steps of the collection and legal processes, reducing the need for multiple vendors. With dedicated staff trained to exclusively handle utility claims, we can provide assistance for consumer and commercial matters. Whether your situation involves unpaid service accounts, bad checks, theft of service or successor businesses, we can become involved at any phase of the collections and legal process. We also offer a dedicated team to help you recover utility damage claims which include all of the expenses related to job site damages or utility delivery system losses. This includes pursuing third parties who negligently or recklessly damage facilities. We partner with utility operations, finance and risk management personnel to offer analysis of claims valuations and recovery.  By immersing ourselves in the utility industry, we stay current on issues that directly affect your business and its profitability. The combination of our people, national capabilities and innovative technology makes us an ideal choice for utility collections and legal recovery.

Our utility representation includes, but is not limited to, the following:


  • Claim Presentment & Negotiation
  • Non-dischargeable Litigation
  • Chapter 7, 11 and 13’s
  • Contingent fee programs to mitigate losses


  • Consumer & Commercial Call Programs
  • Receivership Claims
  • Demand Letter Programs

Damage Claims

  • Initial Demand
  • Commercial Call Program
  • Liability and Damage
  • Documentation Staff Training
  • Negotiation and Civil Litigation

Litigation and Defense

  • Jury Litigation
  • Federal Court Representation
  • Arbitration and Mediation

Utility Regulatory Counsel

  • State Public Utility Commission representation
  • Contract Drafting and Negotiations
  • Drafting Legislation and Regulations

Probate Estate Claims/Recovery

  • National Probate Claim Filing
  • Estate Administration

Educational Programs

  • On-Site Training
  • Webinars
  • Collection Training

Corporate and Financial Services

  • Compliance
  • Contract Negotiations
  • Employment Law
  • Regulatory Compliance

Retainer Program

  • Monthly or Annual Fixed Fees
  • Credit Against Retainer Fees for Services Utilized

Utility Collections & Damage Claims Group Benefits:

  • Positive impact on your bottom line recoveries
  • Comprehensive, proven solutions for recovery on claims
  • Dedicated team with integrated national representation
  • Centralized placements, remittances, and attorney contacts
  • Formal work standards that support reliable and predictable results
  • Consolidated reporting and online account access via Internet-based eClientNet
  • Flexible fee options
  • Training for personnel who investigate claims and document liability and damages
  • One-Call statute expertise

Dedicated Utility Collections Team

The Utility Collections & Damage Claims Group is comprised of experienced attorneys, collectors, and support personnel with the proven ability to aggressively work files and service utility claims. We act as your central point manager to help maximize recoveries, improve cash flow, and minimize loss. Our attorneys have years of experience assisting utilities in maximizing their revenue recoveries, whether the claim is contractual, on account, or negligent damage to utility property. Our attorneys work closely with our highly trained collectors to pursue all claims in a timely manner. When suit is filed, we proceed ethically and professionally to aggressively pursue recovery. In Ohio and Kentucky, we are state regulatory counsel to public utilities, representing their interests in administrative proceedings before public utilities commissions and assisting with legislative matters.

Public Utility Regulatory Representation

The Utility Collections & Damage Claims Group attorneys assist utility clients to fully comply with state and local statutory requirements, including representation in contested matters. We also negotiate and draft a broad range of contracts subject to regulatory oversight and provide rule drafting services, all at competitive negotiated rates.

Our Initial File Review Is Critical To Your Success

We will review each utility file to identify the proper recovery stream. Whether you utilize our local or national collateral recovery services, we work closely to track the progress of each file and are invested in making sure your company is able to recover as much of its out-of-pocket claims as possible.

Comprehensive National Collections + Legal Strategy

Weltman has established a national litigation network of experienced attorneys to handle matters that fall outside our footprint state area, all across the United States. We remain actively involved with local counsel throughout the legal process and monitor the handling and reporting of cases, providing you consistent service and accountability in every state.

Reporting and Communications

Weltman utilizes the Internet for e-mail and document transmission. Through our password-protected eClientNet, we provide you access to your account, progress reports detailing account activity, performance statistics, inventory lists and accounting information.

Sara M. Costanzo, Esq.

Sara M. Costanzo

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